How to Fix the Maytag and Whirlpool Washer F5 Error Code (2024)

Newer Maytag and Whirlpool washing machines use a digital display system to help you maintain, care for, and repair your appliances. There are a system of error or fault codes which are used to alert users to potential problems or routine maintenance. Though these are two different brands, the F5 error code addresses the same issue, therefore you can use this troubleshooting guide to address both Maytag and Whirlpool washers.

If your Maytag or Whirlpool washer is displaying an F5 error code, there is no need to panic, it is relatively common, and it is letting you know there is a problem with locking mechanism of the washer. This step-by-step guide will help you understand the meaning of the code, identify the cause, and fix it yourself quickly and efficiently, regardless of the model or brand you own.

What Does the Washer F5 Error Code Mean?

The F5 error code on a Whirlpool or Maytag washer is an indication that there is a problem with the washer's door or lid locking mechanism. The washer is designed to ensure the door is securely closed before beginning a cycle to avoid damage and potential injury. If the door or lid will not lock and/or the machine cannot detect that the door is locked, the F5 error will be displayed to alert you of this issue.

For both front-load and top-load washers, the F5 error code is displayed when the washer cannot detect that the door or lid is securely locked, or when the washer is having difficulty locking or unlocking the door/lid.

F5 Error Sub-Codes: E1, E2, E3, E4

The F5 error code can be further divided into E1, E2, E3 and E4 codes which each refer to specific issues related to the locking mechanisms. These sub-codes offer more specificity about the error such as the part at fault. This allows you to troubleshoot with more accuracy and efficiency. Use the information below to learn more about these codes.

What does the F5 E1 Error code mean?

The F5 E1 codes indicates that the door/lid either cannot lock or cannot unlock, most likely due to a problem with the door lock, lid switch or control panel.

What does the F5 E2 error code mean?

The F5 E2 code shows that that the door or lid cannot lock due to blockage in the door latch or lid switch assembly.

What does the F5 E3 error code mean?

The F5 E3 code indicates that the door or lid cannot not unlock, typically due to an issue with the with the door latch or the control board.

What does the F5 E4 error code mean?

The F5 E4 code is a safety feature that indicates that the washer has run for several consecutive cycles without opening the door/lid. It communicates that the user must attend to the washer in between wash cycles.

Common Issues to Check When F5 Error is Displayed

1. Is the Washer Door/Lid Closed Properly?

The F5 error will be displayed if the door is not shut completely. Inspect the door/lid area to see if there is any clothing item or object blocking the door.

2. Is Your Washer Overloaded?

The F5 error can be displayed if the washer drum contains too many clothing items. Ensure that you are not going over the loading limit for your model.

3. Is the Washer Experiencing a Glitch?

If the F5 error is caused by an electronic glitch or minor malfunction you can reset the washer to resolve the issue. You can reset the washer by unplugging it for 1-2 minutes, and then plugging it back in.

Alternatively, you can clear the codes by pressing and holding the end of cycle button for 15 to 20 seconds. It is important to note that this option does not resolve the issue, it merely removes the error display. It is recommended to follow the troubleshooting instructions before attempting this.

F5 Error Code: Common Washer Parts to Inspect

While the F5 error on both front-load and top-load washers indicates an issue with the washer's locking mechanism, the steps to troubleshoot vary slightly. Front-load washers are designed with doors that latch shut while top-load washers, use a lid lock mechanism. You can use the simple guide below to inspect the relevant parts for your washer and resolve the issue. If you're uncertain about any steps, it's best to consult with a professional or refer to the user manual. Before beginning any repairs, ensure that the washing machine is disconnected from the power source and the water valves are shut off to ensure your safety.

Troubleshooting the F5 Error on Front-Load Washers

1. Door Strike

The strike is a small plastic component on the washer door that fits into the opening on the door latch and that keeps the washer door locked. If it is damaged or misaligned, the door may be unable to lock or unlock, resulting in the f5 error code.

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How to replace the door strike to fix an F5 error

  • To replace the door strike first remove the mounting screws that hold it in place. If the screws are stripped, or damaged, it is recommended to purchase new ones to keep the new strike securely held in place.
  • Once you have removed the faulty strike, you can now fit the new one in the empty space and install the screws.
  • Close the washer door and check that the new strike is engaging with the door latch.

How to Fix the Maytag and Whirlpool Washer F5 Error Code (1)

2. Door Latch

The door latch is found around the door opening, where it engages with the strike to keep the washer door closed. The latch may experience physical damage or electrical fault, leaving it unable to keep the door shut, and resulting in the F5 error.

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How to replace the door latch to fix an F5 error

  • Open the washer door and peel the door boot off the washer frame.
  • Undo the latch mounting screws and carefully remove the old door latch for inspection. If it is damaged, it will need to be replaced.
  • If the latch appears to be in good working condition, use a multimeter to test it for potential electrical failure.
  • If you find that the latch should be replaced, simply discard the old one and position the new one over the mounting holes.
  • Reconnect the wire harness and secure the new latch in place.
  • Remember to return the door boot to the washer before closing the door to test that the latch is functional.

3. Control Board

In both top-load and front-load washers, the control board allows you to control the various functions of the washer. If the control board is damaged or experiencing electrical failure, the locking mechanism on the washer may malfunction resulting in the F5 error. You can diagnose and resolve the issue by following these simple instructions.

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How to replace the control board to fix an F5 error

  • Remove the top panel of your machine to access the control board.
  • Locate the control board inside the control panel and inspect it for physical damage or loose connections.
  • Test the terminals of the board using a multimeter.
  • Make note of or take an image of how the wires are routed and connected.
  • If the control board is no longer functioning carefully remove it from the panel and discard it.
  • Place the new control board inside the panel and use your notes to connect the wires to the appropriate terminals before securing it in place.
  • Reattach the top panel in your front-load washer or the control panel on your top-load washer to complete the repair.

How to Fix the Maytag and Whirlpool Washer F5 Error Code (2)

Troubleshooting the F5 Error on Top-Load Washers

1. Lid Switch

The lid switch is a safety mechanism that detects whether the washer lid is securely shut and allows the wash cycle to begin. If the lid switch is faulty, the f5 error will be displayed and the washer may not start, spin, drain or stop appropriately. Do not attempt to bypass the lid switch mechanism as this increases the risk of damage to the washer and injury to the user.

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How to replace the lid switch to fix an F5 error

  • Depending on your washer model you may need to remove the top panel in order to access the lid switch. It is recommended to use a putty knife and an extended shaft screwdriver to do so.
  • Disconnect the wiring harness and inspect the switch for any physical damage.
  • It can be helpful to test the switch for continuity using a multimeter.
  • Once you have established that the switch needs to be replaced, you can remove it from the washer and discard it.
  • Place the new switch on the underside of the cabinet and reattach the wiring harness.
  • Secure the lid switch using the appropriate fasteners and return the top panel of the cabinet to the washer.

How to Fix the Maytag and Whirlpool Washer F5 Error Code (3)

2. Lid Actuator

The lid actuator is an essential component of the locking mechanism, found under washer lid. When the lid is closed, the actuator activates the lid switch, which communicates with the control board that the door is securely shut. Over time the actuator may break or fall off, resulting in the F5 error. The actuator will need to be replaced if it is defective.

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How to replace the lid actuator to fix an F5 error

  • Open the washer lid to access the lid actuator and remove the fasteners or locking tabs that hold it in place.
  • Carefully remove the faulty actuator and discard it.
  • Align the new actuator with the mounting hole or locking tab and secure it in place to complete the replacement.

How to Fix the Maytag and Whirlpool Washer F5 Error Code (4)

3. Control Board

How to replace the control board to fix an F5 error

The control board has the same function in both front-load and top-load washers. You can follow the instructions listed above to inspect and test the control board. However, on a top-load washer, you will need to first detach the control panel from the washing machine in order to access the control board.

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How to Fix the Maytag and Whirlpool Washer F5 Error Code (5)

It is important to address and resolve the F5 error code on your washer as the locking mechanism is vital for the safety and performance of the appliance. You can find replacement parts for your Whirlpool washer or Maytag washer right here! Whether you tackle the issue on your own or call in a professional, knowing the potential causes and solutions can help you understand your washer better and get the most out of it.

How to Fix the Maytag and Whirlpool Washer F5 Error Code (2024)
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